Privacy Protection

9cricket Privacy Policy — Our Commitment to Protecting Your Data

The information you share with 9cricket is a trust we take seriously. On this page, we're transparent about what data we collect, how it's used, who it may be shared with, and what your rights are.

Last Updated: January 2026 Estimated read time: approximately 8 minutes

Your personal information will never be sold or misused.

SSL Secured

How We Protect Your Privacy

Encryption Protection

All your data on 9cricket is protected with SSL 256-bit encryption. No one can intercept, read, or alter your information while it is in transit.

Your Data Is Never Sold

Your personal information is never sold to third parties. Sharing any data with advertisers or data brokers is strictly against 9cricket's policy.

Your Control

You may request to view, correct, or delete your personal information at any time. Your rights over your own data are always upheld.

Secure Data Storage

All personal data is stored on secure servers, protected by multiple layers of security to prevent unauthorized access.

Minimal Data Collection

9cricket only collects information that is necessary to provide its services. Requesting or storing unnecessary data is against our policy.

Immediate breach notification

In the event of a data security breach, affected members will be notified immediately and the necessary steps will be taken.

Introduction & Definitions

This Privacy Policy ("Policy") applies to the personal information collected, processed, and stored through the 9cricket platform. We believe you have every right to know exactly how your data is being used — and we are committed to being fully transparent about it.

The following terms are used throughout this policy:

  • 9cricket / We / Platform — The https://9cricket.net website and its associated services.
  • Personal Information — Any information that can be used to identify you, directly or indirectly.
  • Processing — collecting, storing, using, sharing, or deleting data.
  • Third Parties — Any individual or organization outside of 9cricket.

By registering an account with 9cricket or using the platform, you are deemed to have accepted this Privacy Policy.

What Information We Collect

9cricket collects only the information necessary to provide its services effectively. The types of data collected are outlined in the table below:

Data Type What's Included Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Legal Obligations
Contact Information Email address, mobile number Account communications & security notifications
Financial Information Mobile banking number, transaction history Payment processing & fraud prevention
User Activity Betting history, login times, preferred games Service Improvement & Personalized Experience
Technical Information IP address, device type, browser information Security, fraud detection, and bug fixes
Communication History Support chat & email conversations Service quality improvement & dispute resolution

9cricket never stores your password, full bank card number, or any sensitive information that isn't strictly necessary.

How We Collect Information

9cricket collects information in several ways:

Directly from you

  • Collected during registration — name, email address, and mobile number.
  • During KYC verification — identity document details.
  • At the time of payment — mobile banking details.
  • When contacting support — your messages and complaints.

Automatically

When you use 9cricket, certain information is collected automatically:

  • Your device's IP address and approximate location data.
  • Usage history via cookies and session data.
  • Browser type, operating system, and screen size.
  • Page visit duration and navigation patterns.

Automatic data collection is primarily for security and service improvement — not to track you.

Purpose of Data Use

9cricket uses the data we collect for the following purposes:

  • Account Management: To create, manage, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals.
  • KYC & Compliance: To verify legal identity and meet regulatory requirements.
  • Fraud Prevention: To detect and prevent unauthorized transactions and fraudulent activity.
  • Customer Support: To address your questions, complaints, and support needs.
  • Service Improvement: To analyze and further improve the user experience.
  • Notifications & Promotions: To keep you informed about relevant promotions and important updates.
  • Responsible Gaming: To identify risky gambling patterns and provide timely support.

If you'd prefer not to receive promotional messages, you can opt out at any time through your account settings or by emailing support@9cricket.net.

Data Sharing Policy

9cricket never sells your personal data. However, data may be shared in the following limited circumstances:

Payment Processing Partners

Only the information necessary to complete transactions is shared with bKash, Nagad, or other payment services. These partners are not permitted to use the data for any other purpose.

Legal Obligations

Information may be disclosed to authorities when required by court order, government investigation, or legal obligation. In such cases, we will make every effort to notify you in advance to the extent permitted by law.

Security Partners

Limited data may be shared with specialized service providers for fraud detection and cybersecurity — under strict confidentiality agreements.

Business Restructuring

In the event of a merger or acquisition, user data may be transferred — however, the new owner will be bound by the same Privacy Policy.

Outside of the above circumstances, 9cricket will never share your data with third parties under any conditions.

Cookies & Tracking Technologies

9cricket uses cookies and similar technologies to enhance your experience. The different types of cookies we use are described below:

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand which pages are most visited or where issues occur — entirely anonymously.
  • Security Cookies: To detect bots and fraudulent access attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

9cricket never tracks you outside the platform. Our cookies are active only on the 9cricket.net domain.

Data Retention Period

9cricket does not store your data longer than necessary. The general guidelines are:

  • Active Accounts: Data is retained for as long as your account remains active.
  • Closed Accounts: After account closure, data may be retained for up to 5 years to meet legal obligations.
  • Financial Transaction History: Retained for up to 7 years to meet tax and regulatory obligations.
  • Support Contact: Retained for up to 3 years for dispute resolution purposes.
  • Cookies & Session Data: Deleted at the end of a session or after a maximum of 30 days.

When the retention period expires, data is securely deleted so that it cannot be recovered.

Your Rights

You have the following rights regarding your data with 9cricket:

Right to Access Your Data

You may request to view what information we hold about you.

Right to Rectification

You can request that any incorrect or outdated information be corrected.

Right to Erasure

You can request deletion of data that falls outside of legal retention requirements.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can request a download of your data in a standard format.

Right to Object

You may object to your data being used for marketing or profiling.

To exercise any of the rights above, email support@9cricket.net. We will do our best to respond within 30 business days.

Children's Privacy

9cricket strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.

If you suspect that a minor's information has been submitted to us for any reason, please contact support@9cricket.net immediately. We will promptly delete the data and close the associated account.

If a parent or guardian discovers that their minor child has been using 9cricket, please contact us immediately.

Policy Changes & Updates

9cricket may update this Privacy Policy from time to time — due to changes in technology, legal requirements, or service evolution. For significant changes:

  • Notifications will be sent to your registered email or mobile number.
  • You will be notified via clear banners or pop-ups on the platform.
  • The effective date of any updated Policy will be clearly stated.

Continued use of the platform following any changes constitutes your acceptance of the updated policy. The latest version of this policy will always be available on this page.

Contact — For Privacy-Related Inquiries

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us through the following:

Email

Support@9cricket.net
Response time: 24–48 hours

Live Chat

From the platform dashboard
7 days a week, 24 hours a day

You can reach us in Bengali or English — our team will respond in your preferred language.

Your Data Is Safe — Play with Confidence on 9cricket

You've read our Privacy Policy. You now know that 9cricket is a responsible guardian of your data. Go ahead and create an account with confidence.

SSL Secured  |  Data is never sold  |  Your Control

বাংলা